Getting Started
Everything you need to know about invoicEZ - the mobile invoicing app built for UK tradespeople.
What is invoicEZ?
invoicEZ is a mobile-first invoicing app designed specifically for UK tradespeople and small businesses. Create professional quotes and invoices on-site, attach photos of your work, and get paid faster - all from your smartphone or tablet.
Who is invoicEZ for?
invoicEZ is perfect for:
- Plumbers, electricians, builders, carpenters and other tradespeople
- Solo traders and small teams
- Mobile service providers who work on-site
- Anyone who needs simple, professional invoicing without complex accounting features
- Businesses that benefit from photo documentation of completed work
How much does invoicEZ cost?
We offer simple, transparent pricing:
- Free Trial: 14 days (credit card required, but won't be charged during trial)
- Basic Plan: £5/month - Perfect for solo traders and small businesses
- Annual Discount: Save 2 months when you pay annually (£50/year)
No setup fees, no per-invoice charges, no hidden costs. Cancel anytime.
How do I get started?
- Sign up for your free 14-day trial
- Download the app on your iPhone or Android device
- Add your business details and logo (takes 5 minutes)
- Create your first invoice - we'll guide you through it
- Start getting paid faster! - With your professional looking invoice
Mobile & Technical Features
Does invoicEZ work without internet?
Currently, invoicEZ requires an internet connection to create and save invoices. However, we're building offline capabilities for a future update, which will allow you to:
- Create quotes and invoices without internet
- Save work locally until you're back online
- Automatically sync when connection is restored
For now, you can use your phone's mobile data or WiFi hotspot when working on-site.
Can I attach photos to invoices?
Absolutely! Add unlimited photos to every invoice:
- Before and after shots of your work
- Progress photos for larger jobs
- Certificates and documentation (electrical certificates, gas safety certificates)
- Proof of completion for customer records
- Photos and PDF-s are automatically compressed for easy sharing (emails, Whatsapp, iMessage, airDrop, Telegram...)
What devices work with invoicEZ?
invoicEZ is a Progressive Web App (PWA) which works without instalation, but can be installed freely for easier access and functions:
- Any smartphone with a modern web browser
- Any tablet (iPad, Android tablets)
- Desktop/laptop computers for office use
- iPhone and Android - download to your home screen like a native app
Access through your web browser at invoicEZ.co.uk, then "Add to Home Screen" for the full app experience.
Is my data secure?
Yes, we take security seriously:
- Secure cloud storage - your invoices are safe even if your phone breaks
- Bank-level encryption (256-bit SSL) for all transmissions
- European servers with GDPR compliance
- Regular security audits and updates
- Data protection following strict privacy guidelines
How long do you store my invoices?
We store your invoices securely for at least 6 years to meet UK legal requirements for business records. You can access, download, or resend any invoice during this period.
Unless you delete your account, in which case all data is permanently removed from our servers.
Invoicing & Business Features
Can I customize invoices with my branding?
Yes! Make your invoices look professional:
- Upload your company logo
- Add your business details (address, phone, email...)
- Include VAT number and company registration details
- Custom invoice numbering (e.g., "JB-001", "ELEC-2025-01")
We use a unified colour scheme to keep invoices clean and professional. More customization options are planned for future updates.
Does invoicEZ handle UK VAT?
Absolutely! Built specifically for UK businesses:
- Automatic VAT calculation at 20% (or your custom rate)
- VAT-inclusive and exclusive pricing options
- VAT-compliant invoice formatting
- VAT summary reports for your accountant
- Zero-rated and exempt items supported
What payment methods can customers use?
Currently, customers can pay via:
- Bank transfer - Payment details on your invoices (faster payments)
- Cash (you can mark invoices as paid when you receive cash)
Coming soon: We're building Stripe integration which will allow customers to pay directly through the invoice via:
- Credit and debit cards (Visa, Mastercard, American Express)
- Apple Pay and Google Pay
- Instant payment notifications
How do I track payments?
invoicEZ makes payment tracking simple:
- Payment status clearly shown (sent, viewed, paid, overdue)
- Invoice history for each customer
- Outstanding balance reports
Customer & Invoice Management
Can I store customer information?
Yes! Keep track of your customers:
- Contact details (name, phone, email, address)
- Invoice history - see all previous invoices for each customer
- Quick invoice creation using saved customer details
How do I handle repeat customers?
invoicEZ makes repeat business easy:
- Saved customer details for quick invoice creation
- Duplicate your invoice - create a new invoice based on a previous one
- Customer search - quickly find existing customers
Accounting & Reporting
Does invoicEZ integrate with my accounting software?
You can easily export your data:
- PDF invoices for your records
- CSV export for importing into any accounting software
- Summary reports you can email directly to your accountant
- VAT reports ready for tax returns
What reports can I generate?
Essential business reports include:
- Sales summary (daily, weekly, monthly, yearly)
- Outstanding invoices - who owes you money
- Customer reports - your best customers by revenue
- VAT reports - ready for your accountant
Can my accountant access invoicEZ?
Your accountant can easily work with your invoicEZ data, you can export it and send it to them with a single click.
Currently, we don't offer direct accountant access.
Is invoicEZ suitable for tax returns?
Yes! invoicEZ provides all the documentation you need:
- Complete sales records with dates and amounts
- Customer information for tax purposes
- VAT calculations clearly broken down
- Professional invoices accepted by HMRC
- 6-year data retention meets legal requirements
Account & Usage
Can multiple people use my invoicEZ account?
Currently, each invoicEZ account is designed for one person and one business. Each user needs their own account for security and simplicity.
We're considering team features for future updates based on customer feedback. Please let us know if this is important for your business.
Common Concerns
What if I lose my phone?
Don't worry! Your data is safe:
- Cloud storage - all your invoices are stored online
- Access from any device - log in from a computer, tablet, or new phone
- Secure login protects your account
- Easy setup on your replacement device
- All your data intact - customers, invoices, and photos
What if I need help?
We're here to support you:
- Email support - We aim to respond within 24 hours
- Help guides - Step-by-step tutorials in the app
- FAQ section - Answers to common questions
- Feature requests - Tell us what you need and we'll consider it for future updates
Can I cancel anytime?
Yes! No long-term contracts:
- Cancel anytime with no penalties, just stop your subscription before the next billing cycle
- Data export - take your invoices with you
- No cancellation fees
What if invoicEZ doesn't work for my business?
We offer a 14-day free trial so you can test everything:
- Credit card required to start, no charges during trial
- Full access to all features
- Create real invoices and send to customers
- Test with your actual workflow
- Cancel before trial ends - no charges applied
How is invoicEZ different from other apps?
invoicEZ is specifically built for mobile tradespeople:
- Progressive Web App - works on any device, no app store needed
- Lightning-fast setup - start invoicing in minutes, not hours
- Photo attachments - 10 photos per invoice to document your work
- UK-specific features - (VAT, 6-year storage, HMRC compliance)
- Affordable pricing - £5/month vs £20* for all basic accounting needs
- Simple and focused - does invoicing really well without complexity
*Most accounting software costs £16-£50/month for features you may not need and limited invoice creation. - Based on market research as of 2025.
Specific Trade Questions
I'm a plumber - how does invoicEZ help me specifically?
Perfect for plumbing work:
- Quote on-site while inspecting the problem
- Photo the issue and include in the quote
- After fixing, add photos of completed work
- Professional invoice with before/after evidence
- Start building your photo portfolio of your quality work
I do mostly cash jobs - do I still need this?
Yes! Even cash jobs need proper documentation:
- Legal requirement for business records
- Tax compliance - proper invoices for HMRC
- Professional image - customers trust documented businesses
- Dispute protection - clear record of work done
- Business growth - track your most profitable jobs
Can I use invoicEZ for large construction projects?
invoicEZ works great for:
- Smaller construction projects (extensions, renovations)
- Progress billing with interim invoices
- Subcontractor payments and documentation
- Material and labor breakdown on invoices
For very large projects with complex accounting needs, you might need additional software alongside invoicEZ.
Payment & Billing
When do you charge my card?
Billing is straightforward:
- Free trial: Credit card required but no charges for 14 days
- Monthly billing: Charged on the same date each month (£5)
- Annual discount: Pay yearly and save 2 months (£50/year)
- Automatic renewal - cancel anytime before next billing
What payment methods do you accept?
We accept:
- Credit and debit cards (Visa, Mastercard...)
- Apple Pay (iOS app purchases)
Do you offer discounts?
Current discounts available:
- Annual payment: Save 2 months when paying yearly (£50 instead of £60)
- Referral program: Refer a friend and get 1 month free for each signup (terms apply)
Still Have Questions?
Contact Our Support Team
Email: support@invoicez.co.uk (We can only process English requests at this time)
Response Time: Usually within 24 hours during business hours
Try invoicEZ Risk-Free
Ready to see how invoicEZ can transform your business? Start your free 14-day trial today:
- ✅ Fast registration - get started in minutes
- ✅ Full access to all features
- ✅ Create unlimited invoices
- ✅ Cancel anytime during trial
Start Free Trial | Contact Sales
Last updated: January 2025. Features and pricing subject to change. Check our latest terms and conditions for current information.
